1. Introduction
This Privacy Policy (“Policy”) explains how the Biz Iraq Platform (“we,” “company,” or
“platform”) collects, uses, stores, and protects users’ personal information. By using the
Platform, you agree that your data will be processed in accordance with this Policy.
2. Information We Collect
We may collect the following information:
- Personal Information: Name, phone number, email, date of birth, identity
documents (where required).
- Account Information: Username, password, profile settings.
- Transaction Information: Payment records, orders, bookings, and purchased
services.
- Technical Information: IP address, browser type, operating system, cookies,
approximate location data.
- Communications: Messages, support requests, and feedback submitted through
chatbots or contact channels.
3. How We Use Information
The collected information may be used for the following purposes:
- To provide, improve, and personalize Platform services.
- To process payments and manage transactions.
- To send notifications, updates, and customer support.
- To analyze data in order to enhance performance and security.
- To comply with legal obligations and local regulations.
4. Information Sharing
We do not sell or rent your personal information to third parties. However, information may be
shared in the following cases:
- With Business Partners (doctors, clinics, stores, etc.) to fulfill requested services.
- With Payment Providers to process transactions.
- With Legal Authorities when required by law or court order.
- With Technical and Security Teams to prevent misuse or security breaches.
5. Data Storage & Security
Your data is stored on secure servers and protected with encryption and standard security
protocols.
Access to personal data is limited to authorized and trusted personnel only.
However, no system can guarantee 100% security, and we are not liable for attacks beyond
reasonable control.
6. User Rights
Users have the following rights:
- To access their personal information stored in their account.
- To edit and update inaccurate or incomplete information.
- To request deletion of their account and related data (subject to legal/financial
obligations).
- To unsubscribe from promotional or non-essential communications.
7. Cookies & Similar Technologies
We use cookies to improve user experience, save preferences, and analyze usage.
Users may manage or disable cookies through browser settings; however, disabling cookies may
affect certain Platform features.
8. Children’s Data
The Platform is not intended for individuals under the age of 18. If users under 18 register,
parental or guardian consent is required.
9. Policy Changes
We may update this Policy at any time. Changes will be notified through Platform announcements or
email. Continued use of the Platform after updates constitutes acceptance of the new Policy.